Convergys Walkin Drive for Freshers in Pune from 2nd to 6th April 2018

Convergys Walkin Drive for Freshers in Pune from 2nd to 6th April 2018. Convergys Job Openings 2018 forCustomer Support Executive freshers in Pune. Candidates should Should have excellent communication and English speaking skills. Knowledge of basic computer operations. Interested Candidate can attend this interview through below provided address.

CONVERGYS India Services Pvt Ltd Company Profile:

Convergys is a leading provider of customer management solutions for companies across the country and around the world. For more than 30 years, we’ve worked closely with some of the most notable companies in the world, creating innovative ways to enhance the relationships they have with their customers. The incredible success we’ve had is thanks to the nearly 76,000 employees that use the training they’ve received here to manage billions of customer interactions every year. And that’s why we need you. We’re looking to add positive, motivated individuals to our team – people who are eager to learn our business, grow in their careers and advance within our company.

 

Company: CONVERGYS India Services Pvt Ltd

Website: www.convergysindia.in

Job Location: Pune

Qualification: Any Graduate

Role: Customer Support Executive

Type of Industry: BPO / Call Centre / ITES

Pay or Salary: 50,000 – 2,00,000 P.A.




Job Description:

• Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.

Candidate Profile :

• Graduates(any stream) Fresher or Experienced (BE/BTech Fresher not eligible)
• Should have excellent communication and English speaking skills
• Knowledge of basic computer operations.
• Ability and willingness to learn.
• Courteous with strong customer service orientation.
• Dependable with proficient attention to detail.
• Good listening and responding skills.
• Should be willing to take up challenges and go extra mile to perform work responsibilities
• Should have great interpersonal skills and ability to perform under pressure
• Process has fixed shifts and fixed Saturday & Sunday off.

Interview Details:




Date and Timing: Convergys Walkin Interview from 2nd to 6th April 208 , 11:30 AM to 5 PM.




Venue:

Convergys, RMZ West End,
DP Road, Near Reliance Mart / McDonalds,
Aundh, Pune 411007.

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