Paytm Mega walkin Drive For Freshers – 5th May 2018

Paytm Mega walkin Drive For Freshers – 5th May 2018. Paytm Recruitment 2018 in Noida for Customer Support Freshers position. Candidate should Fluency in written & verbal English is a must. Should be willing to coordinate with customers over the phone/email and involve in calling-related activities. Interested Candidates can directly attend Interview through below mentioned address.

Paytm Company Profile:

Paytm is an Indian mobile-first financial services company that offers payments, banking, lending and insurance to consumers and merchants. It was founded by Vijay Shekhar Sharma in August 2010 and is based out of Delhi NCR, India. Paytm is available in 10 regional languages and offers online use-cases like mobile recharges, utility bill payments, travel, movies, and events bookings as well as in-store payments at grocery stores, fruits and vegetable shops, restaurants, parking, tolls, pharmacies and education institutions with the Paytm QR code.

Today over 7 million merchants across India use this QR code to accept payments directly into their bank account at 0% fee. The company has also launched the ‘Paytm for Business’ app in over 10 regional languages, allowing these merchants to track their payments and day-to-day settlements conveniently.

 

Paytm Mega Walkin Drive Details:

Company: Paytm

Website: www.paytm.com

Work Location: Noida

Experience: Freshers(0-2 Years)

Qualification: Any Graduate

Role: Associate/Senior Associate -(NonTechnical)

Pay or Salary: Not Disclosed

Type of Industry: BPO / Call Centre / ITES

Job Requirement For Paytm Customer Support Role

• Fluency in written & verbal English is a must
• Should be willing to coordinate with customers over the phone/email and involve in calling-related activities
• Should be willing to work 6 days in a week & in Night Shifts.
• Should be okay with roster week offs

Job Description For Paytm Customer Support Role:

• Provide solution to customer queries via email or calls.
• Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development.
• Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus on improving customer satisfaction, communication skills and technical ability.
• Operational responsibility re/ managing the incoming volume / queue to meet KPIs and taking appropriate actions (e.g. break scheduling, arranging for overtime etc)

Desired Profile For Paytm Customer Support Role:

• 0 to 2 years experience in Customer support on calls & email process.
• Should be a good leader & experience of working under pressure
• Possess Strong communication & Interpersonal Skills.
• Qualification – Any Graduate/Post-Graduate. Under Graduates and Final year Result Awaited candidates are not eligible.
• Willing to work in rotational shifts & 6 days a week
• Knowledge of MS Office is an added advantage
• Male Candidates preferred

Mandatory supporting documents :

• Pan Card
• Aadhar Card
• Voter ID / Passport
• All Semester / Consolidated mark sheet for UG & PG
• Provisional / Convocation / Degree Certificate for UG / PG

Paytm Walkin Drive Date and Time:

Date and Timing: Paytm Walkin Drive on 5th May 2018 from 10 Am onwards

Venue:

Paytm, F-1,
Sec 6, Noida Maharstra.

Contact Person : Ritika

Note: Candidates must carry two copies of their resume and educational qualification documents & employment proof (offer letter / 3 months payslips).

Top MNC’s Registration links for Freshers – Click Here

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