Technical Support openings in Convergys on 21st to 27th March 2018

Technical Support openings  in Convergys on 21st to 27th March 2018. Convergys Job Openings for Finance freshers in Pune. Candidates should Troubleshooting / Fixing desktops, portables and peripherals for small and medium business as well as consumers both US and Canada. Interested Candidate can attend this interview through below provided address.

CONVERGYS India Services Pvt Ltd Company Profile:

Convergys is a leading provider of customer management solutions for companies across the country and around the world. For more than 30 years, we’ve worked closely with some of the most notable companies in the world, creating innovative ways to enhance the relationships they have with their customers. The incredible success we’ve had is thanks to the nearly 76,000 employees that use the training they’ve received here to manage billions of customer interactions every year. And that’s why we need you. We’re looking to add positive, motivated individuals to our team – people who are eager to learn our business, grow in their careers and advance within our company.

 

Company: CONVERGYS India Services Pvt Ltd

Website: www.convergysindia.in

Job Location: Pune

Qualification: Any Graduate

Role: Associate/Senior Associate -(Technical)

Type of Industry: BPO / Call Centre / ITES

Pay or Salary: Best in industry




Job Description:

• Designation : Technical Support Associate
• Fixed Day shift
• Voice Support to customers
• Excellent verbal English and Hindi
• 12 months financial SLA (Service Level Agreement)
• Hardware, Networking and Software Level Troubleshooting
• Excellent written and verbal English communication

Roles and Responsibilities:

• Troubleshooting / Fixing desktops, portables and peripherals for small and medium business as well as consumers both US and Canada.
• Real Time Technical Support.
• Excellent written / phone etiquette skills.
• Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.
• Good knowledge of Dell Products and peripherals.
• High level of Initiative and extremely motivated. Ability to work in a high-pressure environment.

Educational Qualification:

• Graduate (Technical-BE/BCS/BCA/BSc (IT)) Freshers or Undergraduate candidates with 6 months of experience can apply.
  
• Highly Proficient in Computer Hardware, Networking and Software.
  
• Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
  
• Must be a Team Player.

Interview Details:

21st March – 27th March , 11 AM onwards.




Venue:

Convergys, RMZ West End,
DP Road, Near Reliance Mart / McDonalds,
Aundh, Pune 411007.

 

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