Dell Walkin Drive For Freshers on 3rd Aug 2018

Dell Walkin Drive For Freshers on 3rd Aug 2018. Dell conducting walk in Drive for the role of Associates/ Sr. Associates. Interested and eligible candidates can go through complete details and walk-in on below provided address.

Dell Company Profile:

Dell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people in America and around the world. Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its “build-to-order” or “configure to order” approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers.

 

 

Dell Walkin Drive Details

Company: Dell

Website: https://www.dell.com/

Work Location: Gurugram (Haryana)

Experience: Freshers

Qualification: B.E/B.Tech/Any Degree

Role: Sr. Associate, Client Tech Support

Type of Industry: IT

Job Description:

• Responsible for providing telephone support for customers on operation or maintenance of Dell products.
• Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
• Responsible for OOW, Total solutions, YTT and In warranty extension sales.
• Performs work in accordance to standardized policies and procedures.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Ensure proper escalation procedures are followed.
• Responsible for customer satisfaction through effective handling of customer problems.
• Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Eligibility Criteria:

• Freshers must be graduates.
• Undergrad with 1 year of International Call Center Voice experience
• Should be willing to work in shifts in a 24 x7 work environment
• Should be residing within Transport Boundaries
• Excellent telephone soft skills & thorough telephone functional skills
• Ability to handle stressful situations.
• Ability to deal professionally with irate customers.

How To Apply:

Interested and Eligible candidates can attend walk-in drive at the following venue on 2 August & 3 August 2018. 

Venue details:

Venue Date: 3rd August 2018 Time: 12 pm – 3 pm

Venue:

Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurugram – 122002 (Gurgaon)

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